Three Jasper County 911 dispatch operators were recognized for excellence in service, including Team Lead Kellie Balcom for her work in helping a Spanish-speaking woman deliver a baby, and Malarie ...

HOUSTON -- A former 911 operator is accused of hanging up on emergency calls. Crenshanda Williams used to as a Houston Emergency Center 911 operator. Court records show the 43-year-old was charged ...

This story, headlined 911 operators confront grim task, ghastly calls," was originally published Sept. 19, 2005. It is being republished for the 20th anniversary of Hurricane Katrina as part of The ...

HONOLULU (KHON2) — Honolulu police are rolling out big new bonuses — up to $2,000 per month for some — to keep 911 operators on the job in the hopes of solving a growing staffing issue. House Rep.

Android users can now share live video with 911 operators. The telecommunicator initiates the request. The feature is available on devices with Android 8 or higher. Calling 911 can be stressful, and ...

SEMMES, Ala. (WALA) - 911 transcripts reveal what Johnny Bowman Jr., owner of Bowman’s Auto Air, told 911 operators after he got into a shootout with Semmes police inside his business on Jan. 4. The ...

This story, headlined "911 operators confront grim task, ghastly calls," was originally published Sept. 19, 2005. It is being republished for the 20th anniversary of Hurricane Katrina as part of The ...

Add Yahoo as a preferred source to see more of our stories on Google. As part of the five-year hiring plan announced in late 2024, 90 new communications operators were hired in 2025, according to the ...