New changes to the CFPB have consumer advocates sounding alarms and industry leaders applauding the extra screening steps.

Debt collection complaints filed with the CFPB have been running high. Consumer Investigator Caresse Jackman looks at where ...

Two of the three major credit bureaus are dismissing a larger share of consumer complaints. At the same time, the CFPB has ...

The Consumer Financial Protection Bureau said in its annual report that consumer complaint volume increased 80 percent in 2013, but vehicle loan issues still constitute only a small amount of the ...

TransUnion and Experian, two of the three major credit bureaus, have started dismissing a larger share of consumer complaints ...

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Created in July 2010, the Consumer Financial Protection Bureau (CFPB) has been a welcome advocate for consumers wronged by businesses and financial institutions. In its short lifetime, the agency has ...

The Consumer Financial Protection Bureau's latest student loan report cites a record number of complaints from borrowers but leaves out certain information that appeared in a draft of the report seen ...

The long-defunct Nationwide Biweekly Administration, accused in 2015 of deceptive marketing, has been ordered to pay a $7.93 ...

Tom Oscherwitz was one of the first employees hired by the Consumer Financial Protection Bureau. Oscherwitz now is general counsel and regulatory advisor at Informed.IQ, an AI software company with a ...