Memphis Light, Gas and Water (MLGW) engineers took Bill Gates to heart when he stated, “Your most unhappy customers are your greatest source of learning.” Pursuing that line of thinking, MLGW decided ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Traditional caching fails to stop "thundering ...

Mydbops announces its strategic focus on Database Reliability Engineering to help SaaS companies improve database ...

In an age where almost every prospective customer or client is connected and online, an organization’s website often functions as the first point of contact. This is also the age when many employees ...

Site reliability engineering brings agile methodology to operations. Clarify the responsibilities of the SRE and devops roles to keep things running smoothly Back in the days before cloud applications ...

Reliability engineering is a critical discipline that integrates engineering principles with advanced statistical techniques to ensure that products perform consistently over their intended lifespan.

Site reliability engineering principles first established by Google have yielded a new, important engineering role at the heart of devops As the world has shifted online, the reliability of websites, ...

Utilities want their customers to be happy in the knowledge that power is going to be there for them when they need it, and that they’ll be kept up-to-date when interruptions occur. It’s a simple fact ...