Economic slump? A retail store with few customers. Image by Tim Sandle. Economic slump? A retail store with few customers. Image by Tim Sandle. Loyalty programs were considered a unique value add not ...

In this video interview, Jason Perocho, vice president of product marketing at Amperity, discussed highlights from a new research report that explores how generative AI can help travel and hospitality ...

In a recent interview, Hilton CEO Chris Nassetta discussed the hotel giant's record-breaking year for hotel development, the drivers behind its loyalty program's growth, and how it's trying to tame ...

With a constant battle among businesses to provide top-notch customer service, customers can often feel overwhelmed. Whether its dealing with marketing emails, fielding constant calls from sales ...

David joined Raw Story in 2023 after nearly a decade of writing about the legal industry for Bloomberg Law. He is also a co-founder and a commissioning editor at Hypatia Press, a publisher that ...