If I had to pick one word to describe CAKE.com's transition to a fully remote model — way back in 2020 — it would be "challenging." Processing Content These operational challenges were most prominent ...

Many developers are accustomed to working remotely, but it still can be a challenge to transition into a new job on a remote basis. Companies and employees must be clear and intentional in their ...

The first few days at a new job can be overwhelming for a tech professional. Not only do they have to get to know their team members and role responsibilities, but they also have to come to grips with ...

For tech service companies, an effective onboarding process isn’t just about setting up accounts and briefing new clients on features. From establishing clear communication channels to outlining ...

An explainer outlines practical steps for a successful first day, noting how early habits and mindset support smoother onboarding. The guidance centers on the first day at work, covering punctual ...

If it wasn’t for your clients, you wouldn’t have a firm to operate. After all, the client onboarding experience is one of the most critical pieces of the advisor-client relationship. Not only does it ...

You just spent a lot of time, effort and money to recruit, interview and hire your new employee. The offer is signed, the start date is set — now what? In the fast-moving, highly technical world of AV ...

This is Part 2 of an ongoing series. You can read Part 1 here: "Designing a Winning User Onboarding Experience" Ever bought a gadget and skipped the manual to dive right in? That's the user behavior ...

Attaining a new client can be an exciting time. But there’s a lot to do before you begin. From organizing account handoffs to analyzing existing performance, this is the time when you set an account ...