As staffing conditions stabilize, skilled nursing leaders are shifting focus toward retention, and placing culture, ...

Milhaus Property Manager Chrissy Philippi on how the gear-lending library at Northbend in Tempe, Ariz., acts as a resident ...

Learn how modern B2B retention strategies drive expansion, prove value, and reduce churn through AI, digital customer success, and payment optimization.

Image source: Getty Images Often in small business marketing, the focus is on selling to new customers. It's true that getting new business is exciting and fulfilling; it always feels great to land a ...

Recruiting new customers costs seven to nine times as much as it does to keep current customers from leaving. Besides the obvious foregone revenue, dissatisfied customers are not going to recommend ...

The needs of Gen Z nurses and veteren nurses are different, and CNOs need to adjust their plans accordingly. On this episode of HL Shorts, we hear from Peggy Norton-Rosko, senior vice president and ...

In the remote economy, hiring attracts attention, but retention determines who sustains performance over time. Many companies celebrate global talent pools, optimized recruitment funnels and ...

CNOs must provide career pathways and robust wellbeing support systems to improve nurse retention, say these nurse leaders. Retention is struggle for all leaders in healthcare, including CNOs.

Two years ago, organizations prioritized investing in employees, delivering on well-being and their ability to thrive at work. It was a holistic approach focused on the whole employee. The pendulum ...

Focus on retention by recognizing that increasing driver hires mainly serves as replacements. Investing in retention strategies is more cost-effective than managing high turnover. Effective ...