Aircall delivers intuitive cloud VoIP for sales and support teams, featuring seamless CRM integrations, AI tools, power dialing, and robust analytics to streamline communication ...

Dialpad delivers AI-powered, cloud-based VoIP solutions with intuitive design, flexible pricing, and seamless integrations for businesses of all sizes.

Paul Ogle at VoIP-News alerts me to a newly posted article on their site. The article is entitled, Is Someone Listening To Your VoIP Calls? Calls transmitted via a LAN, a WAN or the Internet can be ...

Some broadband customers who use the Internet for phone conversations are complaining that their incoming calls are being blocked. The problem, which surfaced about two weeks ago, apparently prevents ...

You might have heard of VoIP and its usage. You might have wondered what it is and how it is different from normal phone calls. Why do businesses use VoIP to make out their phone calls? In this guide, ...

Following up on the VoIP quality issues that we discussed in last week’s newsletter, this week we’d like to take a deeper dive into some of the possible problems that can make VoIP call quality ...

Make a VoIP call from within PowerPoint or Excel? Yes, it will happen - as part of some new alliances Microsoft will be using to get into the VoIP space. The AT&T alliance sounds the most interesting.

Changes are afoot in many enterprises as more and more of them switch from traditional voice connections to Voice over IP (VoIP) services. Market research firm Gartner found that three out of every ...

Clear Choice Test shows VoIP call quality can improve with SSL VPN links. VoIP is often written off as an application that will not work well over an SSL VPN link. To test that argument, we examined ...

Despite all the bad press, voice-over-IP (VoIP) is continuing to make inroads in communication architectures. From enterprises to core networks, VoIP is being implemented as a means for merging voice ...

A growing number of people are sharing the digital music on MP3 players and other music devices using freely available software and Skype, a free Internet phone service. The enthusiasts are borrowing ...

Pete Hanlon is CTO of Moneypenny. Moneypenny handles outsourced phone calls, live chat and digital comms for thousands of companies globally. I believe it’s time we recognize the little, everyday ...