Written in collaboration with Melanie Sodka, capacity management expert and author of Diary of a Functioning Burnout. In our work with leaders, professionals, and high performers who care deeply about ...

In the workplace, face-to-face conversation improves the bottom line, leads to higher productivity, and is associated with reduced stress. Recent research supports the business case for conversation.

Tension: We’re told collaboration requires constant connection, yet some workplace conversations leave us inexplicably depleted despite fulfilling our professional duties. Noise: Popular advice ...